Can I get help from a person, or only from Rig?

Rig, the AI assistant, helps you write listings, search and answer technical questions. Everything else is handled by people:

  • Fraud reports are investigated by the PC Parts team.
  • When a seller disputes a return, the team reviews the case and decides.
  • Live chat, Discord and e‑mail messages are answered by a real member of the team.

To reach us, see How can I talk to the PC Parts team? We aim to reply within 24–48 hours on business days.

More in “Support and about PC Parts”

How can I talk to the PC Parts team? What is Rig and how does it help me? Why are there no ads on the platform? How is PC Parts different from other marketplaces?

Need more help?

Contact the PC Parts team